Privacy Policy

Last updated: 8/19/2025

Information We Collect

Personal Information

When you use our AI chat service, we may collect personal information that you voluntarily provide, including but not limited to:

Name and contact information
Messages and queries sent through the chat widget
User preferences and settings
Account information when you create an account

Automatically Collected Information

We automatically collect certain information when you use our service:

IP address and device information
Browser type and version
Usage patterns and interaction data
Cookies and similar tracking technologies

How We Use Your Information

We use the information we collect for the following purposes:

To provide and improve our AI chat services
To respond to your inquiries and provide customer support
To personalize your experience with our service
To analyze usage patterns and improve our platform
To comply with legal obligations and protect our rights
To send you important service updates and notifications

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:

With your explicit consent
To comply with legal requirements or court orders
To protect our rights, property, or safety, or that of others
With trusted service providers who assist in operating our service
In connection with a business transfer or merger

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

The right to access and receive a copy of your personal information
The right to rectify or update your personal information
The right to erase your personal information
The right to restrict or object to processing
The right to data portability
The right to withdraw consent at any time

Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience on our platform. You can control cookie settings through your browser preferences. However, disabling certain cookies may affect the functionality of our service.

Children's Privacy

Our service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically for any changes.

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

Email: privacy@adaptiveai.com

Address: [Your Company Address]