Last updated: 8/19/2025
By accessing and using Halden.ai ("the Service"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.
Halden.ai provides an AI-powered chat widget service that can be embedded into websites and applications. Our service includes:
To access certain features of our service, you may be required to create an account. You agree to provide accurate, current, and complete information during the registration process.
You are responsible for safeguarding the password and all activities that occur under your account. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.
You agree not to use the Service to:
The Service and its original content, features, and functionality are and will remain the exclusive property of Halden.ai and its licensors. The Service is protected by copyright, trademark, and other laws.
You retain ownership of any content you submit to the Service. By submitting content, you grant us a worldwide, non-exclusive, royalty-free license to use, modify, and distribute your content for the purpose of providing the Service.
We strive to maintain high availability of our Service, but we do not guarantee uninterrupted access. The Service may be temporarily unavailable due to maintenance, updates, or technical issues.
We reserve the right to modify, suspend, or discontinue any part of the Service at any time with or without notice. We may also impose limits on certain features or restrict access to parts of the Service.
Some features of the Service may require payment of fees. You agree to pay all applicable fees as described on our pricing page or as otherwise agreed upon.
Fees are charged in advance on a recurring basis for subscription services. You authorize us to charge your payment method for all applicable fees.
Refunds are handled on a case-by-case basis. Please contact our support team to discuss refund requests.
To the maximum extent permitted by applicable law, Halden.ai shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from your use of the Service.
You agree to defend, indemnify, and hold harmless Halden.ai and its officers, directors, employees, and agents from and against any and all claims, damages, obligations, losses, liabilities, costs, or debt, and expenses (including but not limited to attorney's fees) arising from your use of the Service or violation of these Terms.
You may terminate your account at any time by contacting our support team or through your account settings.
We may terminate or suspend your account and access to the Service immediately, without prior notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties.
These Terms shall be interpreted and governed by the laws of [Your Jurisdiction], without regard to its conflict of law provisions. Any disputes arising from these Terms or the Service shall be resolved in the courts of [Your Jurisdiction].
We reserve the right to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.
If you have any questions about these Terms of Service, please contact us at:
Email: legal@adaptiveai.com
Address: [Your Company Address]